Privacy Policy
Last Updated: July 28, 2026
Welcome to Bosphora (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases through our websites.
Company Information
Brand Name: Bosphora
Website: bosphoraistanbul.com
Secondary Domain: bosphora.ca
E-mail: info@bosphoraistanbul.com
Phone: +1 (514) 589-9848
Business Address: Will be updated.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
- Full name
- Billing address
- Shipping address
- Telephone number
- E-mail address
- Payment information
- Order history
- Account information
- Product preferences and wishlist information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser information
- Device information
- Language preferences
- Website usage statistics
- Cookies and tracking technologies
- Pages viewed and interaction data
2. How We Use Your Information
Your information may be used for:
- Processing and fulfilling orders
- Providing customer support
- Shipping and delivery services
- Processing payments securely
- Sending transactional emails
- Improving our website and services
- Fraud prevention and security purposes
- Marketing communications (only when permitted by law)
- Providing promotional offers and discount campaigns
- Personalizing your shopping experience
3. Payments
All payments are processed securely through authorized payment providers. We do not store complete credit card information on our servers.
Depending on the payment method selected, payment information may be processed by third-party payment service providers.
4. Shipping Partners
Your shipping information may be shared with our delivery partners solely for the purpose of fulfilling your order.
Information shared may include:
- Name
- Address
- Telephone number
- Order details
5. Marketing Communications
With your consent, we may send:
- Promotional emails
- Product announcements
- Newsletter communications
- Discount offers
- Special campaign notifications
You may unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us.
6. Cookies and Analytics
We may use:
- Essential Cookies
- Performance Cookies
- Analytics Cookies
- Marketing Cookies
- Functional Cookies
We may utilize analytics services to understand customer behavior and improve our services.
These technologies may collect:
- Browser information
- Device information
- Website interactions
- Traffic statistics
7. Account Information
If you create an account with Bosphora, we may store:
- Account details
- Saved addresses
- Order history
- Wishlist information
- Language preferences
You are responsible for maintaining the confidentiality of your account credentials.
8. Product Reviews
If you voluntarily submit product reviews or ratings, they may become publicly visible on our website.
Please avoid including sensitive personal information within reviews.
9. International Data Transfers
Your information may be processed and stored in countries where our service providers operate.
We take reasonable measures to ensure your information remains protected in accordance with applicable privacy laws.
10. Data Security
We implement commercially reasonable security measures including:
- SSL encryption
- Secure payment processing
- Fraud monitoring systems
- Restricted administrative access
- Regular security updates
However, no method of transmission over the Internet is completely secure.
11. Children’s Privacy
Our website is not directed toward children under the age required by applicable privacy laws.
We do not knowingly collect personal information from children.
12. Your Rights
Depending on your location, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your personal data
- Restrict certain data processing activities
To exercise these rights, please contact us.
13. Third-Party Services
We may utilize third-party services including:
- Payment gateways
- Shipping providers
- Email marketing services
- Analytics services
- Fraud prevention tools
- Customer support systems
Each third-party provider maintains its own privacy practices.
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon publication unless otherwise stated.
15. Contact Information
For questions regarding this Privacy Policy, please contact:
Bosphora
E-mail: info@bosphoraistanbul.com
Phone: +1 (514) 589-9848
Website: bosphoraistanbul.com