Last Updated: July 28, 2026

Welcome to Bosphora. By accessing or using our websites, including bosphoraistanbul.com and bosphora.ca, you agree to comply with and be bound by these Terms of Service.

If you do not agree with these Terms, please refrain from using our website or purchasing our products.

1. General Information

Bosphora operates an online furniture and home living store offering premium products for residential and commercial spaces.

These Terms apply to all users including visitors, customers and account holders.

We reserve the right to modify these Terms at any time without prior notice.

2. Eligibility

By placing an order through our website, you confirm that:

  • You are legally capable of entering into binding agreements.
  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.

3. Products & Availability

We strive to display accurate descriptions, specifications and images of our products.

However, we cannot guarantee that:

  • Colors will appear exactly the same on every screen.
  • Natural materials will have identical grain patterns or textures.
  • Product dimensions may not contain minor manufacturing tolerances.

Certain products may vary slightly in:

  • Color
  • Texture
  • Fabric patterns
  • Wood grains
  • Finishes
  • Packaging

These differences shall not be considered manufacturing defects.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to:

  • Modify pricing,
  • Correct pricing errors,
  • Refuse orders containing obvious pricing mistakes,
  • Cancel orders resulting from technical errors or system malfunctions.

In such circumstances, customers will receive a full refund if payment has already been processed.

5. Orders

Once an order has been placed, you will receive an order confirmation email.

Order confirmations do not constitute final acceptance of your purchase.

Bosphora reserves the right to:

  • Refuse orders,
  • Cancel orders,
  • Request additional verification,
  • Limit quantities purchased.

6. Payments

We accept approved payment methods made available during checkout.

For fraud prevention purposes, additional verification may occasionally be required before shipment.

Orders may be delayed or cancelled if payment authorization cannot be completed successfully.

7. Shipping & Deliveries

Shipping timelines are estimates only and may occasionally be affected by:

  • Weather conditions,
  • Carrier delays,
  • Customs procedures,
  • Manufacturing schedules,
  • High order volumes,
  • Force majeure events.

Delivery dates are not guaranteed unless explicitly stated otherwise.

Customers are responsible for ensuring that delivery information is accurate.

8. Furniture Deliveries

Furniture deliveries may require special handling depending on:

  • Product dimensions,
  • Building access,
  • Elevators,
  • Staircases,
  • Delivery restrictions.

Customers are responsible for ensuring products can safely enter the delivery location.

Additional delivery fees may apply if:

  • Redelivery becomes necessary,
  • Incorrect addresses are provided,
  • Delivery cannot be completed because of access limitations.

9. Assembly Responsibility

Unless explicitly stated otherwise, customers are responsible for following all assembly instructions provided with their products.

Damage resulting from:

  • Improper assembly,
  • Unauthorized modifications,
  • Misuse,
  • Negligence,

shall not be considered manufacturing defects.

10. Promotional Offers

Promotional offers, discount codes and campaigns:

  • Cannot be combined unless expressly permitted,
  • May expire without prior notice,
  • May contain additional restrictions and conditions.

Bosphora reserves the right to modify or discontinue promotional campaigns at any time.

11. Intellectual Property

All content available on our websites including:

  • Images,
  • Logos,
  • Product descriptions,
  • Graphics,
  • Designs,
  • Website content,

remain the exclusive property of Bosphora unless otherwise stated.

Unauthorized reproduction or commercial use is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Bosphora shall not be liable for:

  • Indirect damages,
  • Loss of profits,
  • Business interruptions,
  • Delivery delays,
  • Third-party service interruptions,
  • Technical failures beyond our reasonable control.

13. Force Majeure

Bosphora shall not be responsible for delays or failures caused by events beyond our reasonable control including:

  • Natural disasters,
  • Government actions,
  • Transportation disruptions,
  • Internet outages,
  • Labor shortages,
  • Public emergencies.

14. Account Suspension

We reserve the right to suspend or terminate accounts involved in:

  • Fraudulent activities,
  • Abuse of promotional campaigns,
  • Unauthorized payment activity,
  • Violations of these Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Canada and the Province of Quebec where required by law.

16. Contact Information

Bosphora

Website: bosphoraistanbul.com

E-mail: info@bosphoraistanbul.com

Phone: +1 (514) 589-9848